This Privacy Notice describes how nexuvori™ (the "Store"), operated by Quanzhou Yuanxiang Trading Co., Ltd. ("we," "us," or "our"), collects, uses, discloses, and otherwise processes personal information through nexuvori.com (the "Website").

This notice applies to information collected when you visit our Website, browse products, complete purchases, subscribe to available communications, or contact our customer support team.

We use Shopify to operate our online storefront. Shopify and other service providers may process information in connection with providing our online shopping services.

Certain privacy rights and processing requirements depend on your location and applicable law.

This notice should be read together with the applicable Terms of Use, Terms of Purchase, and other published store policies.

Depending on how you interact with our Website, we may collect the following categories of information.

Contact & Identification Information

• Name and contact details.
• Email address and telephone number.
• Billing and shipping addresses.
• Customer account information, if applicable.

Purchase & Transaction Information

• Products purchased or added to the cart.
• Order history and transaction details.
• Payment status and relevant transaction references.
• Delivery preferences and shipment information.
• Return, refund, and customer service records.

Payment information may be processed by Shopify and authorized payment providers. The specific payment details available to us depend on the payment method and service provider involved.

Technical & Usage Information

• IP address and approximate location inferred from it.
• Browser, device, and operating system information.
• Pages visited and interactions with our Website.
• Referral sources and navigation activity.
• Cookie identifiers and similar technical data.

Communications

When you contact us, we may collect the information contained in your message, order inquiry, support request, or other correspondence.

Information About Other Recipients

If you arrange delivery to another person, we may collect the recipient's name, address, and contact details necessary to fulfill the order.

Personal information may be collected through several sources.

Directly From You

We collect information you provide when completing checkout, contacting support, submitting forms, or subscribing to communications.

Automatically Through the Website

Certain technical information may be collected automatically through cookies, server logs, and similar technologies when you interact with the Website.

From Service Providers

We may receive information from Shopify, payment processors, shipping providers, and other service providers involved in operating our store.

From Other Authorized Sources

Where permitted by law, we may receive relevant information from other sources, such as information used to verify delivery details, address transactions, or protect against fraudulent activity.

We may process personal information for the following purposes, subject to applicable law:

• Processing and fulfilling purchases, including payment confirmation, shipping, and delivery.
• Sending transactional communications and order status information.
• Responding to questions, requests, and customer support inquiries.
• Managing refunds, returns, and order-related disputes.
• Maintaining website functionality and improving the shopping experience.
• Analyzing website performance and understanding usage patterns.
• Protecting against fraud, unauthorized activity, and security-related risks.
• Complying with legal, tax, accounting, and regulatory obligations.
• Providing marketing communications and advertising where permitted by law and applicable preferences.

Where required by law, processing activities will rely on an appropriate legal basis, such as performance of a contract, compliance with legal obligations, legitimate interests, or consent.

Cookies and similar technologies may be used to support website functionality, remember preferences, measure performance, and, where enabled, support advertising.

Managing Cookies

You can manage or remove certain cookies through your browser settings. Where our Website provides a cookie preferences or privacy choices interface, you may use those controls to manage eligible tracking technologies.

Disabling essential cookies may affect some website functions, including shopping cart and checkout.

Browser privacy signals, including Global Privacy Control where applicable, will be handled in accordance with relevant legal requirements and supported website functionality.

Additional information about browser cookies is available at allaboutcookies.org .

We may disclose personal information to appropriate third parties where necessary to operate our business and provide services.

E-commerce & Technology Providers

Shopify and authorized providers may process information necessary to operate the Website, provide hosting, maintain functionality, and support online transactions.

Payment Providers

Payment service providers may receive information required to authorize, verify, process, or refund transactions.

Shipping & Fulfillment Providers

Delivery-related details may be shared with logistics companies or fulfillment providers to prepare and deliver orders.

Professional & Operational Providers

We may use service providers supporting customer service, website maintenance, business administration, analytics, and related operations.

Marketing & Advertising Partners

Where advertising or marketing tools are enabled, relevant data may be shared with providers supporting advertising delivery and measurement, subject to applicable law and privacy choices.

Legal & Security Purposes

Information may be disclosed where reasonably necessary to comply with a legal obligation, respond to lawful requests, prevent fraud, or protect the rights and safety of customers and others.

Business Transactions

In connection with a lawful merger, restructuring, sale, or transfer of business assets, relevant information may be transferred subject to applicable legal safeguards.

We do not describe information as anonymous unless it has been processed so that individuals cannot reasonably be identified under applicable standards.

If you subscribe to available marketing communications, we may use your email address to send store updates, product information, and promotional messages, subject to applicable laws and your communication preferences.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting customer support.

Transactional communications concerning an order or requested service may still be sent where necessary.

Advertising & Measurement

If advertising services are enabled, relevant cookies or similar data may be used to understand campaign performance and deliver advertising.

Your ability to opt out of certain advertising practices may depend on applicable law and the privacy controls available through our Website or your device.

Text Message Marketing

Providing a telephone number for delivery or order support does not by itself constitute consent to marketing text messages.

If text marketing is offered, any required consent and opt-out options will be provided through the relevant subscription process.

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the ability to request:

• Access to personal information held about you.
• Correction of inaccurate information.
• Deletion of eligible personal information.
• A copy of certain personal information.
• Restriction of or objection to certain processing activities.
• Withdrawal of consent where processing relies on consent.
• Opt-out of certain targeted advertising or data sharing practices.

To submit a privacy request, contact us at service@nexuvori.com .

Please include enough information to help us understand your request. We may need to verify your identity before fulfilling certain requests.

Some information may need to be retained for lawful reasons, including order records, accounting, fraud prevention, or compliance obligations.

We will respond to eligible requests within the timeframes required by applicable law.

Residents of California and certain other U.S. states may have additional privacy rights under applicable state laws.

Depending on the law and whether it applies to our business and processing activities, those rights may include access, correction, deletion, portability, or opting out of certain processing.

Sale, Sharing & Targeted Advertising

Some state laws define the terms "sale" and "sharing" broadly enough to include certain advertising or analytics activities even when personal information is not exchanged for money.

If applicable, eligible users may request to opt out of such practices through available privacy controls or by contacting us.

Non-Discrimination

Where required by law, we will not unlawfully discriminate against consumers for exercising their privacy rights.

Authorized Agents & Appeals

Where applicable law permits requests through authorized agents or provides an appeals process, we will handle eligible requests according to those legal requirements.

We recognize the importance of protecting personal information and seek to use reasonable safeguards appropriate to the nature of the information and the services involved.

Our storefront uses Shopify and supported third-party services to facilitate online shopping and payment processing.

No method of internet transmission or electronic storage can guarantee absolute security.

If you believe that information associated with an order or interaction with our Website has been compromised, please contact us promptly.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this notice, subject to applicable legal requirements.

Retention periods may depend on factors such as:

• The nature of the information.
• Order processing and fulfillment needs.
• Customer service and dispute resolution.
• Tax, accounting, and recordkeeping requirements.
• Fraud prevention and security obligations.
• Applicable privacy and consumer protection laws.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable retention obligations.

Because our Website uses an international e-commerce platform and may rely on service providers operating in different locations, personal information may be processed outside your country or region of residence.

Data protection laws may differ between jurisdictions.

Where required, international transfers will be subject to appropriate legal safeguards and applicable data protection requirements.

The specific locations involved may depend on the service providers and processing activities used to operate the store.

Our Website is intended for general shopping audiences and is not directed toward children under the age of 13.

We do not knowingly seek to collect personal information directly from children under 13.

If you believe a child has provided personal information to us without appropriate authorization, please contact our support team so we can review the matter and take appropriate action.

Our Website may contain links to websites or services operated by independent third parties.

These websites may have their own privacy notices, terms, tracking technologies, and data handling practices.

We encourage you to review the relevant privacy notices before providing information through external websites.

We are not responsible for the independent privacy practices of third-party websites, except where applicable law provides otherwise.

We may update this Privacy Notice to reflect changes in our services, information practices, technology, or legal requirements.

Revised versions will be made available on the Website.

Where required by law, we will provide additional notice or obtain consent before implementing relevant changes.

We encourage visitors to review this page periodically for updated privacy information.

If you have questions, concerns, or requests regarding this Privacy Notice or the handling of your personal information, please contact us using the details below.

We will review privacy inquiries and complaints in accordance with applicable legal requirements.

Depending on your location, you may also have the right to contact an appropriate privacy or data protection authority concerning your personal information.